Emotions · Answers for your celebration
Practical answers about choosing, personalising and ordering a cake. Select your city, find a guide and continue to the relevant catalogue.
These general checklists apply to Koh Samui. Delivery terms and availability must be confirmed for your request.
Choose two designs in your city catalogue and send the manager their links, your guest count, event date and budget with its currency. Ask what size, design details and delivery the quote covers. A starting price is not a confirmed total.
Read the answer →Use the event date in the recipient city, provide the full address and a local contact, and describe any surprise or hotel handover requirements. The manager must separately confirm the date and delivery feasibility.
Read the answer →Choose one main reference, explain which details matter and send the inscription as separate text with the exact name and date. Distinguish essential features from flexible preferences. The manager will confirm what can be made.
You can attach up to three JPG, PNG or WebP photos, each no larger than 5 MB. Choose one main reference and explain which details you want from the others. Type the exact inscription separately in your preferences.
Read the answer →Wait for the on-screen receipt confirmation. Clicking the submit button alone does not confirm delivery of your enquiry. A received enquiry starts the discussion: the manager separately confirms the design, final quote, date and delivery.
Read the answer →Choose the relevant guest range or “Not sure yet” in the quiz, then describe your provisional count and serving plans in the preferences. If the chosen design has no stated weight or servings, ask the manager to agree the size instead of converting guests into kilograms yourself.
Read the answer →Send the preferred design link and state your filling or flavour preference separately. The product page’s “Ingredients and Decoration” section is not a list of compatible fillings. The manager must confirm the combination, agreed ingredients and final quote.
Read the answer →Bento cakes can be prepared in one day. The manager confirms whether your particular order can be ready for the requested date and time. Production time for other cakes depends on weight, so discuss the size alongside your preferred date.
Read the answer →Payment is available via PayPal and Revolut, and in Russian rubles (RUB), Kazakhstani tenge (KZT) and USDT. PayPal and Revolut are services; RUB and KZT are currencies. Agree the payment details, total and terms with the manager before paying.
Read the answer →Orders are delivery-only. The delivery cost depends on distance, so send the manager the exact address and ask for a quote for your order. Confirm the specific amount and handover feasibility with the manager.
Read the answer →
